GENERAL TERMS AND CONDITIONS & PRIVACY POLICY

Please, read the following detailed Terms & Conditions(T&C) &Privacy Policy (PP) carefully before using our website.

TERMS AND CONDITIONS

Terms of Services : You (“you” or “your” or “Buyer” or “Customer”) are required to read and accept all of the terms and conditions laid down in this Terms and Conditions (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) and the linked Privacy Policy, before you may use www.jodhanibrothers.com (hereinafter referred to as “Site” or “www.jodhanibrothers.com” or “we” or “our”). The Site allows you to browse, select and purchase our stones online (“Stones” or “Diamonds”). Use of the membership account is strictly personal and fully responsible for any transactions entered into using the password allotted to him. Jodhani Brothers is not responsible for any consequences arising out of unauthorized use of the password allotted. User is therefore advised to ensure that password is properly protected and not allowed to get into unauthorized hands.

This T&C is effective upon acceptance and governs the relationship between you and Jodhani brothers (hereinafter “The Company”) including the sale and supply of any Stones on the site. If this T&C conflicts with any other document, the T&C will prevail for the purposes of usage of the Site. If you do not agree to be bound by this T&C and the Privacy Policy, you may not use the Site in any way.The Company provides the Diamonds to you subject to the T&C.At Jodhani Brothers, we only manufacture natural diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.As modified or amended from time to time, are a bunding contract between the company and you, if you visit, use, or shop at the site, you accept these T&C.When you use any current or future service of the company or visit or purchase from any business affiliated with the company, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant.If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

If this T&C conflicts with any other document, the T&C will prevail for the purposes of usage of the Site. As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. We shall have no responsibility in any manner whatsoever regarding any promotional emails. The offers made in those promotional emails shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change.

By placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions, Merchant specific restrictions, and on the terms and conditions stated below. The Company reserves the right to make any changes to our Terms and Conditions and/or our Privacy Policy (which is incorporated herein by reference) as we deem necessary or desirable without prior notification to you. We suggest to you, therefore, that you read our T&C and Privacy Policy from time to time in order that you stay informed as to any such changes. If we make changes to our T&C and Privacy Policy and you continue to use our Site, you are impliedly agreeing to the revised T&C and Privacy Policy expressed herein.

For Using www.jodhanibrothers.com and its contents are owned by Jodhani Brothers. All the content on the Website including text, site design, logos, excel sheet, graphic files, audio clips, video clips, icons and images, is the sole property of Jodhani Brothers.Registering on www.jodhanibrothers.com does not grant you the ownership of the website and its content. The Content provided in this Website may be downloaded and/or printed for personal reference only. You must not modify any content you have downloaded and/or printed from our website.You are strictly not allowed to use any part of our content on our website for your commercial purpose without taking prior written permission or obtaining license to do so from Jodhani Brothers.You are not allowed to make use of, represent the information to the third party or pass on any data derived from or accessible from our website for any commercial purpose. Strict Disciplinary and Legal action may be taken against the person found breaching these rules.You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.User shall use website for lawful purpose only. User shall not post or transmit through website any material which violates or infringes in any way upon the rights of Jodhani Brothers and others, which is unlawful, threatening, abusive, defamatory invasive of privacy or publicity rights, vulgar, obscene or otherwise objectionable.

Use of the membership account is strictly personal and fully responsible for any transactions entered into using the password allotted to him. Jodhani Brothers is not responsible for any consequences arising out of unauthorized use of the password allotted. User is therefore advised to ensure that password is properly protected and not allowed to get into unauthorized hands.

General Information
  • All the stones listed on our website are subject to availability.
  • Stones cannot be sent on consignment basis.
  • Local taxes, if any, will be levied on the total invoice value.
  • All the disputes relating to online transaction through www.jodhanibrothers.com are subject to Mumbai Jurisdiction only.
  • No consignment sale of stones
  • A stone selected by you is subject to availability at the time of selection. As the same stones are available at our physical sales section, it is quite possible that the stones you have selected have been sold just minutes before your selection at our sales office. In such an event which is very rare, you have to bear with us.
  • Local taxes if any are to be borne by the purchaser.
  • Transactions are subject to jurisdiction of Mumbai, India
  • KYC compliance is a must before completion of sale.
  • Extra services required by the buyer will be charged separately.
  • Terms of sale: Advance Payment
  • We follow "Fair and Fixed Price Policy"
  • Under the above policy the price of a stone gets fixed once the sale is confirmed. However, before confirmation of the order, the price of goods is subject to change.
  • The company reserves its right to correct/rectify any error including an error pertaining to the price of a stone for which an order has been placed, if it is found that the error is a result of system/data entry/technology or description of the stone is inaccurate that resulted in wrong price display.
  • As mentioned above, payment of all confirmed orders is to be made in advance and stones ordered will be dispatched only after confirming that the payment has been received.
  • Within five days of confirmation of the order full payment should be received by the company, otherwise the order gets cancelled.
  • Transactions in US Dollars only.
  • Shipping will be affected on confirmation of receipt of advance payment of the order.
  • The stones will be shipped to be delivered at your doorstep through couriers such as Brinks, Malka Amit, BVC Express, PS or Fed EX on C&F basis or etc.
  • Door to door insurance will be covered by the courier.
  • The company reserves the right to refuse shipments to certain international destinations.
  • For shipments to destinations in India, local taxes if any are charged extra.
  • On placement of the order our representative will contact you to reconfirm the details of the order.
  • Once the stones are shipped. The order is deemed to have been executed and cancellation of the order thereafter is not possible.


PRIVACY POLICY

Dear Website User/Customer,
Jodhani Brothers and/or any of its alliance partners (collectively, “Jodhani Brothers”, “we”, “us” or “our”) respect your privacy and take seriously the issue of safeguarding your privacy online. Jodhani Brothers wants you to fully understand its privacy practices. Please read the following privacy policy (this “Privacy Policy”) which applies to the web site located at www.jodhanibrothers.com and all of Jodhani Brothers associated web sites linked to www.jodhanibrothers.com by Jodhani Brothers as well as the services accessible there from (collectively, the “Site” or the “Web Site”). The purpose of this Privacy Policy is to inform you about the types of information Jodhani Brothers gathers about you when you visit the Site, how Jodhani Brothers may use that information, what choices you have regarding Jodhani Brothers use of your information and how you may access information you provide to Jodhani Brothers.

Your use, viewing or accessing of the site in any manner will constitute your acceptance of this privacy policy and the practices and terms and conditions described herein. If you do not agree with or accept this privacy policy or any of the terms and conditions contained herein or any posted guidelines or rules, please do not use the site. Jodhani brothers reserves the right to change or reserve this privacy policy at any time at www. Jodhanibrothers.com you’re continued use of the site will constitute your acceptance of any changes or revision to, and any replacement of, Jodhani brothers privacy policy.

Personally, Identifiable Information:
The Site is primarily a business to business web site. Hence you can use the Site only after disclosing who you are or revealing required personally identifiable information about yourself (and the business entity you represent) and after the same has been validated by our internal approval process. Personally, identifiable information means any information that may be used to identify you as an individual or a company, including, but not restricted to, a first, last or business name; office, billing or other physical address; an e-mail address; phone number or other contact information; and a credit card number and expiration date. When submitting personally identifiable information to us, you represent to us that the information is true, accurate and current in all respects, and you are automatically giving us your unconditional consent to the collection, storage, use and disclosure of your personal information as set forth in this Privacy Policy. You shall be responsible to forthwith inform us of change in your personal information as provided by you to us.

Whenever you provide Jodhani Brothers with personally identifiable information, Jodhani Brothers may use this information to send out communications to you about itself and its products and services, including but not restricted to information of new promotions, surveys, contests, sweepstakes or product or service updates. Jodhani Brothers may also use your personally identifiable information to improve and customize the Web Site's content, layout, products and services.

In some cases, when you visit the Site, we may also collect information that is non-personally identifiable information or technical information that, by it, cannot be used to identify or contact you. Examples of this type of information include the type of Internet browser or computer operating system you use, demographic information (e.g., your age, gender or zip code), the date and time you visited the Site, the pages you accessed, the name of the web site from which you linked to the Site, country or residence and other anonymous data. We also may ask for additional information which you have the option not to provide. We may use non-personally identifiable information to analyse trends, to gather broad demographic information for aggregate use and for marketing and promotional purposes. Non-personally identifiable information is not linked to any personally identifiable information. In order to improve the Site, we reserve the right to use or disclose non-personal information in any way we see fit.

Non-Personally Identifiable Information:
In some cases, when you visit the Site, we may also collect information that is non-personally identifiable information or technical information that, by it, cannot be used to identify or contact you. Examples of this type of information include the type of Internet browser or computer operating system you use, demographic information (e.g., your age, gender or zip code), the date and time you visited the Site, the pages you accessed, the name of the web site from which you linked to the Site, country or residence and other anonymous data. We also may ask for additional information which you have the option not to provide. We may use non-personally identifiable information to analyze trends, to gather broad demographic information for aggregate use and for marketing and promotional purposes. Non-personally identifiable information is not linked to any personally identifiable information. In order to improve the Site, we reserve the right to use or disclose non-personal information in any way we see fit.

Third-party service providers and web sites:
We may share your personally identifiable information with third party partners, agents, representatives and contractors (including but not restricted to, shipping & forwarding companies, webhosting companies, credit card processing companies, logistics companies, jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers). These third parties only receive your personally identifiable information from Jodhani Brothers if such information is needed to provide their services, and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Jodhani Brothers. However, we are not responsible for the privacy practices of other web sites or third parties. We provide third-parties with your personally identifiable information only to the extent necessary to complete the requested service, product or transaction.In addition, the Site may contain links to other web sites and to third party service providers. When you use certain features or functions of the Site, your Internet browser may automatically be directed and opened to a third-party web site and/or your information may be furnished to a third-party service provider for processing and storage. Please be aware that unless explicitly stated on the Site, we are not responsible for the privacy practices of other web sites or third-party service providers. We encourage you to be aware when you leave the Site and to read the privacy statements of other web sites, including every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by the Site and does not cover information collected elsewhere.

For Jodhani Brothers internal use:
We may review your personally identifiable information for accuracy and errors/ omissions (if any) but are not obliged to do so. Your personally identifiable information may be used to conduct internal research on Site-user’s interests, behaviour, demographics, and also for better understanding and improvement of effectiveness, performance and usability of the Site and our promotional programs. Further, we may use this information internally to improve the Web Site content, product offerings and marketing and promotional initiatives.

Legal Compliance and Fraud Protection:
Without limitation of any other provisions of this Privacy Policy, we may collect and share any information, including personal information, at our sole discretion, to comply with all applicable laws, regulations, legal process or governmental requests, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We reserve the right to release information contained within our access logs concerning any user of the Site when that user is in violation of our Terms of Use or other published guidelines or partakes (or is reasonably suspected of partaking) in any illegal activity. We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution. Except as described in this Privacy Policy, we will not disclose your personal information outside of Jodhani Brothers without your consent.

Transfer of Information
Information collected on this Web Site may be stored and processed in any country in which Jodhani Brothers or its agents maintain facilities and by using this Web Site, you authorize Jodhani Brothers to make any such transfer of your personal and non-personal information for storage and processing outside of your country. As part of any merger, sale of company assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership, personal and non-personal information may be transferred as one of the business assets of Jodhani Brothers. You grant your express consent for Jodhani Brothers transfer of your personal and non-personal information in any such business transaction. If local laws applicable to you require you to provide express consent in a particular form for a transfer as contemplated herein, at the request of Jodhani Brothers, you shall provide the same at no cost to Jodhani Brothers.

IP Address
Jodhani Brothers collects and you consent to the collection of your IP address whenever you visit the Web Site, to help diagnose performance of its servers, administer and tune the operation of the Web Site, gather demographic information for aggregate use, and track the date, duration of each session within the Web Site, analyze trends, and track traffic patterns. Your IP address may also be used in combination with your personally identifiable information for credit card fraud protection and risk reduction.

Electronic Communications Protocols and Cookies
Jodhani Brothers may collect and you consent to the collection of non-personally identifiable information through cookies, web logs, web beacons (also known as action tags) and other monitoring tools. This non-personally identifiable information may be used for better understanding and improving the usability, performance and effectiveness of the Web Site and marketing initiatives. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners. Where authorized by us, third parties may use cookies, Jodhani Brothers web log files, web beacons and other monitoring technologies to compile, aggregate statistics on Jodhani Brothers behalf."Cookies" are pieces of data or text files that are sent by a web server that are saved by your internet browser and stored on your computer. Use of cookies is industry standard and information contained in cookies will enhance your experience on the Site. Cookies are used to analyze web page flow, evaluate promotions, deliver you a personalized shopping experience, track visits from our partners/affiliates and allow the use of our shopping cart. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Jodhani Brothers does not use cookies to collect or store any personal information, but they may be tied to the personal information you knowingly choose to provide to us.We may use two types of cookies - session cookies and persistent cookies - to enable us to collect aggregate information on the usage patterns of the Site, such as what areas of the Site are visited most often, so that we can tailor the Site to user preferences. Session cookies exist only for as long as your Internet browser remains open. When the session ends, the Internet browser is closed and the cookies go away. Persistent cookies, in contrast, last from visit to visit. Persistent cookies are saved on a visitor’s computer by the Internet browser and do not go away when you exit your Internet browser.You have control over cookies. Most Internet browsers can be set to refuse to accept cookies, although this may affect your Internet experience, including your use of the Site. You can also erase cookies that are already on your computer, block all cookies or receive a warning before a cookie is stored. Please refer to your Internet browser instructions or “help” screen to learn more about these functions. If you choose to have your Internet browser refuse cookies, the Site may not function properly for you.

Embedded URLs
Jodhani Brothers may also use a tracking technique that employs embedded URLs to allow use of the Site without cookies. Embedded URLs allow limited information to follow you as you navigate the Site, but is not associated with personal information and is not used beyond the session.

Third Party Advertising and Content Delivery
Jodhani Brothers may also use third-party advertising or content delivery companies to serve ads or images on the Web Site. These third-parties may use web beacons to save a cookie on your computer. This allows the third party to recognize your computer each time you visit the Web Site or e-mails, and to compile anonymous information.

Security
Jodhani Brothers is committed to the protection of the personal information that you share with us. We utilize a combination of security technologies, procedures and organizational measures to help protect your personal information from unauthorized access, use or disclosure. Whenever we transfer sensitive personal information over the internet, Certain personally identifiable information that you submit to us may, however, not be encrypted during transmission, and with respect to such information Jodhani Brothers restricts access to such information to those employees who need access to the information in order to do their jobs. Encryption technology makes it difficult for your credit card information to be intercepted or stolen while being transmitted. However, it is not possible to guarantee the security or integrity of information disclosed online because no data transmission over the Internet is completely secure.

We urge you to take every precaution to protect your personal data when you are on the Internet. Because no physical or electronic security is impenetrable, you recognize the inherent risk in the use of internet or such other data storage and transmission networks in collection, storage, access and transfer of information. By using the Site or e-mailing information to us, you agree to assume all risk in connection with the information sent to us or collected by us when using the Site.

How to Contact Us
If you have any questions or suggestions regarding this Privacy Policy, or if you have submitted personally identifiable information through the Site and would like access to such information or to have that information corrected, please contact us.

Changing your information
If you would like to revise any of the personal information that you have provided to Jodhani Brothers while registering or using the Web Site, please send an e-mail to your relationship manageror to our customer service department and we will correct or update it after due verifications.

Subscribe/unsubscribe
We want to communicate with you only if you wish to hear from us. There may be times when you will have the opportunity to subscribe to an e-mail list or electronic newsletter that will send information about the Site. You have the ability to change your preferences and opt-out of receiving such communications. To opt-out of receiving communications from Jodhani Brothers : (1) select "unsubscribe" on our subscription status page and enter the requested information; (2) make your request by contacting your relationship manager at Jodhani Brothers or by sending an e-mail to our customer service department at ; (3) Click the “unsubscribe” link which is included at the bottom of our e-mail communications and hit send; or (4) Contact us via the e-mail address that is specified in the e-mail communication. If you are contacting us by e-mail to unsubscribe, please insert “UNSUBSCRIBE” in the e-mail subject line and the body. If you unsubscribe, we will process your request as soon as reasonably practicable, but in no event longer than ten days.

Governing Law and Jurisdiction
All matters relating to this Privacy Policy and your access to, and use of, the Site shall be governed by and construed in accordance with the laws of India, applicable to agreements made and to be entirely performed within India, without resort to its conflict of law provisions. You agree that the Courts of Mumbai alone and no other courts shall have the jurisdiction to entertain and try any action at law or in equity arising out of or relating to this Privacy Policy and/or the Site, which shall be filed only in the courts located in India and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of this Privacy Policy and/or your use of the Site.

Jodhani Brothers reserves right to modify/change/alter/delete/add to any of the terms and conditions &private policy listed above without prior notice.